Operations application redesign
PROBLEM
Legacy application is limiting, containing only a few fields that collecting the very basic information on the goal and proposal of a new project.
NEED
Design a new experience that will allow the members of a team to showcase and store progress throughout the project lifespan, that synchs with the internal server, and ties back to an existing projects code linking to operational data allowing access to track and managed the time spend.
OBJECTIVE
How can we: create a layout that is flexible enough that serves needs of multiple disciplines, while making sure the output of the solution (whenever customized) stayed consistent across all experience.
INTERVIEW KEY TAKEAWAYS
Inconsistency across each project page (some are very thorough, while others are sparse and it’s hard to keep a baseline for type of information that should be collected and recorded for each project).
It’s not always apparent which team, and individual contributors were involved, directly and indirectly and the time it was completed.
UX needs a way to record the evolution of project
Time stamp on artifacts for the purpose of referencing the latest
A repository for usability research and business artifacts
Flexible layout to support the variety of project scales, but keep a consistent experience throughout the projects across business units.
WHO IT’S FOR
A team that wants to keep their latest progress visible to the organization (frequent users include: UX Designers, IA, Visual Designers & Web developers, business partners).
DESING PROCESS:
Interviews, sketches, assessing samples of projects to determine types of content recorded, accounting for use cases, prototyping flows, design and account for interaction and modes of the experience, usability testing.
Redesigned experience
SOLUTION
Designed a flexible template that serves identified needs of various disciplines during any given project. The template structure accommodates varies needs for presentation of text content, digital visuals and project artifacts provides the ability integrate the repository server access and it’s management from the same location.
Screens from the experience
Members involved in this project: Business partner, developer, UX Designer.
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